Accessibility Statement

1. Our Commitment

SOR Physical Therapy, operated by Sport Orthopedic Rehabilitative Services, Inc., is committed to ensuring that our website at sorphysicaltherapy.com is accessible to everyone — including individuals with visual, auditory, motor, cognitive, and other disabilities.

We believe that equal access to health information and our services is a fundamental right. We continually work to improve the accessibility of our digital presence and to align with accepted standards and guidelines for web accessibility.

This Accessibility Statement applies to the SOR Physical Therapy website and all digital services we operate at this domain.

2. Standards We Follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines, developed by the World Wide Web Consortium (W3C), explain how to make web content more accessible to people with disabilities.

We also strive to comply with applicable federal accessibility requirements, including Section 508 of the Rehabilitation Act and Title III of the Americans with Disabilities Act (ADA) as applied to websites and digital services.

3. Technical Approach

To promote accessibility, our website is built with the following technical practices:

• Semantic HTML5 markup with appropriate landmark regions (header, nav, main, footer)
• Descriptive alternative text for all meaningful images
• Sufficient color contrast ratios that meet WCAG 2.1 AA standards (minimum 4.5:1 for text)
• Keyboard navigation support throughout all interactive elements
• Visible focus indicators on all focusable elements
• ARIA (Accessible Rich Internet Applications) attributes where appropriate
• Responsive design that adapts to different screen sizes and zoom levels up to 200%
• Skip navigation links for keyboard and screen reader users
• Forms with clearly associated labels and descriptive error messages
• No reliance on color alone to convey information

4. Known Limitations

While we strive for full accessibility, some content on our website may not yet fully conform to WCAG 2.1 Level AA. Known areas we are actively working to improve include:

• Third-party embedded content — Some forms, maps, or videos embedded from third-party platforms may not fully meet our accessibility standards. We are evaluating accessible alternatives.
• Legacy PDF documents — Older patient forms and documents may not be fully accessible. If you need an accessible version of any document, please contact us and we will provide an alternative format.
• Video content — Some video content may lack captions or audio descriptions. We are working to add these where missing.

We are committed to remediating these issues and will continue to make improvements on an ongoing basis.

5. Assistive Technology Support

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (including NVDA, JAWS, VoiceOver for macOS/iOS, and TalkBack for Android)
• Keyboard-only navigation (no mouse required)
• Browser zoom and text resize functions
• High-contrast display modes
• Voice recognition software (such as Dragon NaturallySpeaking)
• Switch access devices

We recommend using the most current version of your preferred browser and assistive technology for the best experience. If you encounter compatibility issues, please let us know.

6. Feedback & Reporting Issues

We welcome your feedback on the accessibility of our website. If you experience any barriers to access or find content that is not accessible to you, please tell us:

7. Alternative Access to Information

If you cannot access any information or service on our website due to a disability, we are committed to providing that information in an alternative accessible format at no additional charge. Please contact us at the information listed above and we will:

• Provide accessible versions of forms, documents, or other written materials
• Offer verbal explanations of website content over the phone
• Arrange for in-person assistance at our office location
• Accept appointment requests by phone if online scheduling is not accessible to you

We want every patient and prospective patient to have equal access to the information and services they need.

8. Enforcement & Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact the following federal agency:

• U.S. Department of Justice — Civil Rights Division
  ADA Information Line: 1-800-514-0301 (voice) or 1-800-514-0383 (TTY)
  www.ada.gov
• U.S. Department of Health & Human Services — Office for Civil Rights
  For healthcare-related accessibility under Section 504 of the Rehabilitation Act
  www.hhs.gov/ocr

We are dedicated to resolving accessibility concerns directly and encourage you to contact us first so we have the opportunity to assist you.

9. Contact Us

For accessibility assistance, to report a barrier, or to request content in an alternative format, please contact us:

See also: Privacy Policy  •  Website Terms  •  SMS Terms and Privacy